learning how to communicate
Our words account for only a tiny percentage of communication. Messages are also communicated by body language, facial expression, vocal tone, and other qualities of voice. If your words do not match with the tone of your non-verbal communication, then you are sending a mixed message. Mixed messages pose a problem for the receiver, who gets confused and sometimes feels the need to ask for clarification. By learning how to communicate with clarity, you learn to align your words, vocal tone, facial expression, and body language. Alignment of all the elements of communication leads to more coherent communication and reduces confusion and friction in relationships.
Read More